Windows safeboot on Compaq CQ56 halting at atipcie.sys

Reboot Windows 7 in safe mode, and it halts on atipcie.sys.

Other symptoms:

• black screen with a mouse cursor which moves
• Freezing at the "Starting Windows" screen with the Windows logo.

atipcie.sys is part fo the ATI/AMD graphics drivers.

• Get new device drivers - http://h10025.www1.hp.com/ewfrf/wc/pfinder?lc=en&dlc=en&cc=us&query=CQ56&dest_page=softwareCategory&tool=softwareCategory#N29
  • There are 18 models of the CQ56
  • Power on while pressing ESC - then go to to system information
  • Get product number: Product number XG809UA#ABA - Presario CQ56-115DX Notebook
    • AMD V140 Processor 2.3GHZ
    • 2048MB ram

Download your version of this> Vista and Win7 Recovery disc (http://neosmart.net/blog/2008/windows-vista-recovery-disc-download/). You will need to do this from a different computer. Then you need to get into the bios of the dead machine and change the boot order to cd-rom as first boot device. 1. Put the Windows 7 Recovery disc in the disc drive, and then start the computer. 2. Press a key when you are prompted. 3. Select a language, a time, a currency, a keyboard or an input method, and then click Next. 4. Click Repair your computer. 5. Click the operating system that you want to repair, and then click Next. 6. In the System Recovery Options dialog box, click Command Prompt. 7. Type Bootrec.exe /fixmbr, and then press ENTER. You may need to run fixboot which you will find the method at http://neosmart.net/wiki/display/EBCD/Recovering+the+Vista+Bootloader+from+the+DVD

Follow the steps given in the article mentioned below to boot in Low resolution Mode.

• PRessing F8 as soon as power on, and then select safe mode.
• http://windows.microsoft.com/en-US/windows-vista/Start-your-computer-in-safe-mode

Resources:

• http://answers.microsoft.com/en-us/windows/forum/windows_7-system/stop-0x0000007e-bsod-after-reboot-nor-recovery-nor/9e609d5c-4973-41cc-9de0-e2b3a96d8a31
• http://h30434.www3.hp.com/t5/Notebook-Lockups-Freezes-Hangs/615-Laptop-Stuck-in-boot-loop-with-atipcie-sys-failure-in/td-p/502437
• http://forums.majorgeeks.com/archive/index.php/t-223271.html
• Example of harmful suggestion on yahoo answers - answers.yahoo.com/question/index?qid=20110628140602AAYIcCx